A variety of services are provided to elderly and disabled individuals through this program. A Case Manager works with individuals, their families, and support systems to help find resources for elderly and disabled people. When the Case Manager receives the name of someone who would like to discuss available programs and resources, that person is contacted to set up an appointment for an assessment. The Case Manager and the person will discuss the situation, attempt to identify areas where assistance may be needed, and work with that person to find the most appropriate assistance.

The Case Manager may be able to authorize the services named below for individuals who have a need for one or more of these services and who have no other person or agency to provide these services. Low income individuals with the greatest physical, emotional and social needs receive the highest priority for services available through the program. These services are provided under contract with South East Arizona Government Organization (SEAGO). If any services are authorized, ongoing case management services are provided to monitor clients' well being and to assist as needed and appropriate.

• Home delivered meals
• Housekeeping
• Personal care (help with bathing, grooming etc).
• Visiting nurse
• Home health aid
• In home respite services

The Case Management program also provides Information and Referral services and assists individuals to attain services from a number of other programs or agencies. These include utility discounts, safety devices, home weatherization and repairs, Telephone Assistance Program, durable medical equipment or home adaptation, nutrition and food programs, information on local housing options, Veteran's services, prescription discount programs, benefits programs such as, SSI, ALTCS, AHCCCS, QMB & SLMB, MEDICARE, heating & cooling assistance, immigration and naturalization programs, support groups and consumer credit assistance.

In addition, Case Management is provided to informal caregivers as a part of the National Family Caregiver Support Program. This program provides case management support, monthly workshops, all day intensive caregiver training sessions, information and referral services, assistance to caregivers in gaining access to supportive services, access to a comprehensive video library on care giving issues, monthly newsletter and respite services for individuals over 60 years of age who meet the program criteria.

There is no charge for any of these services or for Case Management services, although donations are welcome. Funding is provided through a contract with SEAGO that utilizes Older Americans Act funding, as well as State of Arizona funds.